Customer Service Administrator
Job Description
Reference: 4654
Are you passionate about delivering a high standard of customer service?
Are you available to work immediately?
Would you like to begin a new position ASAP?
We are recruiting for a B2B Customer Service Administrator to join a leading organisation based in the Watford area. Due to growth within the business, our well-established client has an exciting opportunity for a Customer Service Administrator to join their team on a temp-to-perm basis.
This is a hybrid working opportunity (2 days from home, 3 days in the office)
Monday - Friday 08:30 - 17:30
Hourly rate based on the salary of 27,000 - 30,000pa
Free on-site parking and good public transport links.
Duties:
- Managing inbound enquiries via phone and email
- Updating customer information on the CRM system
- Raising purchase orders
- Relaying information to customers with regards to delivery time, product availability, and shipping information
- Resolving invoices and payment issues
- Order processing and returns processing
- Strong communication (both written and verbal)
- Comfortable with Microsoft packages and CRM
- High attention to detail
- Enthusiastic and willing to learn
- Salesforce experience is preferred
- Able to work in the Watford office 3 days per week
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
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Job Detail
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Job IdJD3481227
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£27000 - 30000 per year
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Employment StatusPermanent
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Job LocationWatford, Hertfordshire, United Kingdom
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EducationNot mentioned