Job Description

Position:

Customer Service Administrator

Hours of Work:

0800-1630, Monday to Friday 0800-1330 Friday

Reporting to:

Customer Service Manager

Role Summary:

Reporting directly to the Customer Service Manager, we are looking for a self-motivated individual who is focused and proactive with excellent communication skills. A reliable individual who can maintain a daily routine and complete tasks to a deadline. Must be flexible within the working environment and be willing to embrace new challenges.

(The employee will willingly undertake, upon request, any other task they are able to perform. Elements of the role may vary as new technology, procedures and equipment are introduced.)

Key Responsibilities:

Receive orders and carry out contract reviews. Inputting of Orders on to Internal MRP system Communicate customer requirements, schedules and forecast to internal departments across 4 sites. Process Order Acknowledgements Maintain customer schedules and forecasts Maintain/update price information on product files on MRP system Order and maintain stationary. Manage conference room bookings Filing / Archiving

Person Specification

Self-motivated Reliable Enthusiastic Organised Flexible

Essential Qualifications

GCSE'S grade C minimum in Maths and English Administration qualifications including Customer Service or Sales

Essential Experience

Administrative experience Experience working within a manufacturing environment. Experience of working with Microsoft Office tools Excellent communications skills with a can-do attitude.

Desirable Experience

Package on offer

Salary: 24,000

Pension: 5% min personal contribution, Company contribution of 3%

Annual Leave: 25 days plus 8 BH Pro-rata

Life Insurance: 2 x annual salary Death in Service

About Us

We recognise that our core strength lies in our people and have established an engaging and innovative environment to support our valued employees with delivering our organisational vision and goals.

We welcome applicants with a can - do attitude, who are proactive and have an eye for detail, to be part of our highly regarded dynamic team that works in partnership with our customers, shaping the future of aviation with advanced technologies. In return we will invest in your future and skills and will provide you, our successful candidate, options to develop further.

We are a company who pride ourselves on our good Health & Safety practices. We have a family feel within all areas of our business and would welcome the right person into our team.

Disclosure

Tritech Group UK will not discriminate against any qualified applicants we receive and take into consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, disability or veteran status.

All applicants to be considered must have the right to work in the UK without the need for sponsorship now or in the future.

Confidentiality
Tritech Group respects the privacy and confidentiality of personal information provided by candidates and shall not disclose to any external parties unless legislated.
Thank you for considering this exciting opportunity. This document is intended to provide the reader with information and is not a contractual document. Some of the material therefore may be subject to change.

ITAR Compliance Notice:

This position may involve working with or access to technologies, information, or hardware that is subject to

International Traffic in Arms Regulations (ITAR). As a result, we are required to limit applications to individuals who are eligible to access ITAR-controlled materials. This typically includes UK nationals, nationals of NATO countries, and lawful permanent residents. Applicants will be required to provide proof of their eligibility as part of the recruitment process.

Job Types: Full-time, Permanent

Pay: 24,000.00-24,200.00 per year

Benefits:

Company pension Free parking Life insurance On-site parking
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person

Reference ID: CS TTGUK