Job Description

Aire Valley Catering is an expanding business, providing national maintenance services to a number of high profile hotel chains, restaurant groups, suppliers and facilities management companies.

Due to the growth of our existing customers and new customer generation we are looking for an additional Customer Service Administrator / Account Manager to manage a growing workload and support our operations team.

We are looking for a candidate who is a self-starter with an entrepreneurial approach and knows how important excellent customer service is. You will display an enthusiasm for an involved role in the growth of the company and developing a varied skill set.

Responsibilities

take a lead role in customer service and administration for your customers (business to business) develop an understanding of the business needs, decision making process and people involved work collaboratively with colleagues to maximise profit and opportunities liaise with contractors for an efficient, transparent and high level of customer service
About You

Results driven and innovative Accountable with good problem solving abilities Positive can do attitude and enjoy building effective relationships
What will help you to succeed

Organised Analytical Strong communication and relationship building skills Good IT skills
Salary

The role is advertised with a 27,000 basic salary and a monthly performance related bonus (this averaged 9600 additional per annum, with a minimum of 350 per month achieved over the last 12 months)
Job Type: Full-time

Pay: 27,000.00-37,000.00 per year

Benefits:

Casual dress Company pension Free parking On-site parking Sick pay
Ability to commute/relocate:

York YO41 4DF: reliably commute or plan to relocate before starting work (required)
Work Location: In person