Customer Service Adviser
Caerphilly, WLS, GB, United Kingdom
Job Description
New career opportunities available working for a leading local charity?
Do you have a passion for helping others?
If you have the drive to learn and think you have what it takes to provide impartial support and advice, we want to hear from you.
We are looking for full time staff to join our existing teams, advising clients via incoming telephone calls.
We will:
Train you to talk to clients about their circumstances and help them get the support they need.
Offer you a competitive salary, pension scheme, Employee Assistance Programme and the chance to develop at the largest Citizens Advice Service in Wales and one of the largest in the UK
You will:
Have a good standard of education with strong skills in numeracy and literacy. Have experience in delivering excellent customer service. Have excellent communication skills. Have excellent data entry and IT skills
About us
We have a passion for people and everything we do is designed to make the workplace a ''great place to work''
Our work environment includes:
Free Tea/Coffee Wellness programme Growth and career opportunities Our Eventful team provide a fun environment and regular social events Casual dress code
Successful applicants must be available to attend an uninterrupted 5 week (Monday to Friday) mandatory training.
These roles will be entirely office based during probation, with the possibility of hybrid working once confirmed in post.
Citizens Advice Caerphilly Blaenau Gwent will not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability or religion in the selection or treatment of staff.
Job Types: Full-time, Permanent
Pay: 12.60 per hour
Benefits:
Company events Company pension Health & wellbeing programme Sick pay
Schedule:
Day shift Monday to Friday
Work Location: Hybrid remote in Caerphilly CF83 3HU
Application deadline: 20/07/2025
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Job Detail
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Job IdJD3329165
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCaerphilly, WLS, GB, United Kingdom
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EducationNot mentioned