Customer Service Advisor
Aberdare, WLS, GB, United Kingdom
Job Description
We are seeking an enthusiastic individual to join our team as a Customer Service Advisor. If you have previous experience in customer service and a dedication to delivering outstanding service, we want to hear from you.
Duties:
- Provide exceptional customer service and support to clients.
- Respond to customer enquiries and resolve issues in a timely and professional manner.
- Assist customers with product information, and general questions.
- Process customer requests, returns accurately, invoice requests and complaints etc.
- Maintain customer records and update information in the database.
- Collaborate with other departments to ensure customer satisfaction.
- Follow company policies and procedures for handling customer interactions.
-GDPR compliant.
- Maintain a high level of phone etiquette and professionalism.
Requirements:
- Excellent communication skills, both verbal and written.
- Previous experience in a customer service role is preferred
- Must be IT and computer literate.
-Must have experience working within a busy environment.
- Must have excellent organisation and time management skills.
- Strong problem-solving skills and attention to detail
- Ability to work well in a team environment
Job Types: Full-time, Temp to perm
Pay: 13.00 per hour
Benefits:
Casual dress Free parking
Experience:
Customer service: 2 years (required)
Work Location: In person
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Job Detail
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Job IdJD3612223
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAberdare, WLS, GB, United Kingdom
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EducationNot mentioned