Job Description

Salary

26,403 - 31,022 per annum

Contractual hours

37

Basis

Full time

Package

We offer a supportive environment in an organisation with flexible working hours and a Local Government Pension scheme. We believe in valuing diversity and are committed to equal opportunities as a Disability Confident Employer.

Job category/type

Customer Services

Date posted

10/09/2025

Job reference

REQ000360



Full time positions available, permanent contract Full time = 37 hours, Monday to Friday 9am-5pm

Are you passionate about delivering excellent customer service and enjoy working in a busy but friendly team? We're looking for confident and approachable Customer Service Advisors to support our offices in Barnstaple, Ilfracombe, South Molton and Brynsworthy. You'll be helping customers face-to-face and over the phone, so previous experience in a customer-facing role is an advantage. This is a great opportunity to make a real difference in your community, while developing your skills in a supportive environment.

To succeed in this role, you'll need strong written and verbal communication skills, sound decision-making abilities, and a calm, helpful manner. You should have at least 12 months of customer service experience, 4 GCSEs (Grade 4 or above) or equivalent, and be confident using various IT systems. A good understanding of equal opportunities and data protection is also important. If this sounds like you, we'd love to hear from you!

Interview Date: 15/16 October 2025

If you have not heard by the interview date, please assume that you have been unsuccessful on this occasion.