Customer Service Advisor Job in MPB Garden Buildings Ltd

Customer Service Advisor

Bewdley, ENG, GB, United Kingdom

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Job Description

At The Malvern Collection we design, manufacture and install garden buildings across the UK.

We are looking to recruit someone to join our Customer Services & Sales Team.

This role involves the below tasks and is a varied role:

Candidate must have a strong proven background in customer service Customer Service telephone & email enquiries, with agents or directly with customers General office admin, filing, scanning and any office administration needs Procurement & Distribution of brochures and marketing material / point of sale using various courier methods Booking hotels for fitting staff as & when required Opening & distributing post in and out of the business Distributing Customer Order Acknowledgements, Notification of Deliveries and any other relevant documents via email, post or text message. Distributing sketches to customers for their approval for production Working with an in house sketch and an in house intranet systems After Sales Support with customers Quotes for bespoke enquiries
Ideally qualified with Maths and English GCSE grade C or above

Job Type: Full-time

Monday to Thursday 9-5pm with an hour for lunch

Friday 9-4pm with 30 minute lunch break

Holiday Entitlement is 31 days per annum

Salary: Dependant on experience

Job Types: Full-time, Permanent

Pay: From 22,000.00 per year

Benefits:

Casual dress Company pension Employee discount Free parking On-site parking
Work Location: In person

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