Job Description

Position:

Administrator / Customer Service Advisor

Location:

Bristol (BS16)

Duration:

Permanent (Office based)

Salary:

From 24,800 to 26,000 subject to experience level (37.5 hrs per Week)

Are you a confident, organised, and customer-focused individual looking for your next opportunity? We are seeking a

Customer Service & Administration Assistant

to join our friendly, hardworking team. This role is ideal for someone who enjoys working in a busy environment, supporting customers, and keeping operations running smoothly.

We value our employees and pride ourselves on creating a positive, supportive workplace where you can grow and develop your career.

What We Offer:

Competitive salary

Up to 33 days holiday

(including Bank Holidays, with service)

Retail Discount Scheme

for high street stores, hospitality venues, holidays, and more

Cycle to Work Scheme

Career progression opportunities

across multiple locations

Training & Development investment

including on-the-job training, apprenticeships, and self-development courses

Auto Enrolment Pension Scheme

Life Assurance

About the Role:

You will play a key role in ensuring office operations run efficiently by answering calls, handling emails and app enquiries, maintaining spreadsheets, and providing excellent service to customers and suppliers.

Key Responsibilities:

Act as a professional, customer-facing representative Provide administrative support to the office and wider team Build strong relationships with colleagues, suppliers, and customers Update delivery information accurately and to tight deadlines Manage spreadsheets, entering and amending data Liaise with suppliers to gather information and resolve queries
About You:

GCSE (or equivalent) qualifications in

Maths and English

Previous experience in a

customer service or administrative role

Excellent communication skills and a confident, professional manner Strong organisational skills and attention to detail Comfortable working with spreadsheets and IT systems A proactive, positive attitude and ability to work in a fast-paced environment
Job Types: Full-time, Permanent

Pay: 25,000.00-26,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount On-site parking
Work Location: In person