Customer Service Advisor

Burton-On-Trent, ENG, GB, United Kingdom

Job Description

Office-Based Customer Services Advisor and Diary Planner/Parts Coordinator

Are you an ambitious and skilled individua, seeking an exciting role in an established gas heating company? Look no further! We are hiring an Office-Based Customer Services Advisor and Diary Planner/Parts Coordinator to join our team!

About Us:

With over 20 years of experience, our gas heating company is a leader in the industry. We take pride in delivering exceptional services to our valued customers, and we're dedicated to providing a supportive and rewarding work environment for our employees.

Job Responsibilities:

- Efficiently manage and coordinate diaries for our team of engineers, ensuring smooth scheduling of appointments and optimal resource allocation. (1 in 3 weekends required)

- Handle the ordering and management of parts and supplies, ensuring timely availability for our engineers' service requirements.

- Maintain accurate records and update the database with relevant information, facilitating seamless communication and collaboration within the team.

Requirements:

- Bring energy and enthusiasm to the role, contributing to a positive work environment.

- Demonstrated organisational skills, able to manage diaries efficiently and handle multiple tasks simultaneously.

- Attention to detail is essential, ensuring precision in parts ordering and maintaining accurate records.

- Previous experience in an office-based administrative or coordination role is preferred, especially in a similar industry.

- Excellent communication skills, capable of effectively liaising with team members and external suppliers.

Perks and Benefits:

- Competitive salary and opportunities for career growth within the company.

- Supportive and collaborative work environment with experienced professionals.

- Training and development opportunities to enhance your skills and knowledge.

- Access to company benefits and rewards.

Join our team and make your mark in the thriving gas heating industry!

Job Types: Full-time, Permanent

Pay: 23,795.00-28,000.00 per year

Additional pay:

Commission pay Performance bonus
Benefits:

Casual dress Company events Free parking On-site parking
Schedule:

Holidays Monday to Friday Weekend availability
Ability to commute/relocate:

Burton-On-Trent: reliably commute or plan to relocate before starting work (preferred)
Experience:

Parts Management: 1 year (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3467933
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burton-On-Trent, ENG, GB, United Kingdom
  • Education
    Not mentioned