Customer Service Advisor Job in TRENT & DOVE HOUSING

Customer Service Advisor

Burton-On-Trent, ENG, GB, United Kingdom

https://www.mncjobs.co.uk/company/trent-amp-dove-housing

TRENT & DOVE HOUSING

8 Current Jobs Openings

Apply Now

Job Description

Customer Service Advisor (Temporary 6 Months)

37 hours per week

Salary up to 25,400 per annum

Benefits include company pension scheme & private healthcare

Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team.

The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact. You will be fielding a wide variety of enquiries from tenants, applicants and external customers and take a proactive approach to ensuring high customer satisfaction.

To be successful in a Customer Service Advisor role, the skills/ability you will need are:

Experience of working in a Customer Service/contact centre environment.

Ability to always maintain a high degree of confidentiality when dealing with sensitive information.

Excellent attention to detail and accuracy.

The ability to multi task

Excellent IT skills, especially Microsoft Outlook, Word and Excel.

Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.

Able to work from our head office at least twice a week following the initial training period.

The closing date for applications is 3 November 2025

To apply or view the job details please lick on the link below: https://trentanddove.current-vacancies.com/Jobs/Advert/3995558?cid=2123

We welcome applications from all sections of the community.

Job Type: Temporary
Contract length: 6 months

Pay: Up to 25,400.00 per year

Benefits:

Company pension Private medical insurance
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.