Job Description

CUSTOMER SERVICE ADVISOR | BURY | FULL TIME, PERMANENT | OFFICE BASED
25,000 per annum + 10% yearly bonus + excellent benefits!
Monday to Friday 8:30am to 5pm (37.5 hours per week)
KPI Recruiting are delighted to be partnering with a well-established business in the Bury area, who are seeking an experienced Customer Service Advisor to join their supportive and collaborative team on a full-time, permanent basis.
If you're confident in communicating with business customers by phone and email, and take pride in delivering outstanding service, this could be the ideal opportunity for you.
You will be...

• Managing inbound calls, emails and live chat enquiries from business customers, providing excellent customer service
• Supporting the team in meeting service targets and KPIs
• Collaborating with internal departments to effectively handle existing queries
• Updating internal systems accurately and efficiently, maintaining accurate records

You will have...

• A steady career history, with a minimum of 12 months experience in a varied customer service, administrative position
• Excellent attention to detail and communication skills, with the ability to liaise with stakeholders across all levels
• Reliable transportation to the Bury offices on a daily basis
• B2B customer service experience is highly desirable!
• IT literate and quick to learn new systems

You will get...

• 25 days holiday plus bank holidays
• Early Finish Friday!
• On site gym
• Free on site parking
• Annual bonus - 10% of salary
• Opportunities for career progression
• Employee wellness programme and social events

APPLY NOW!
leanne@kpir.co.uk
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted
INDCOM

Skills Required