Job Description

We're looking for a Customer Service Advisor to support our brilliant sales team and provide exceptional service to our clients. If you're a natural problem-solver with strong communication skills, this is your chance to join a business that rewards potential.

This is more than a support role, it's a launchpad with a clear career path to becoming an Internal Account Manager, this is where future sales stars begin.

You'll be someone who:
- Handles incoming enquiries with efficiency and care
- Helps resolve issues and removes obstacles for customers
- Liaises with internal departments to ensure smooth solutions
- Works closely with the account managers to support client needs
- Is calm under pressure and always one step ahead

If you're ready to learn, grow, and be part of a successful and supportive team--start here.[CC1]

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You'll be someone who:

- Builds trust and rapport with existing clients
- Identifies growth potential within accounts and acts on it
- Is confident in picking up the phone for outbound calls
- Is motivated by results and thrives in a fast-paced, supportive environment
- Enjoys getting out to meet clients face-to-face

This is a great role for someone who loves sales but also values the long game, fostering strong relationships and growing business with purpose.

Ready to take ownership and grow with us?

What You'll Get in Return

Onsite Gym - Stay active and healthy with free access to our fully equipped gym Chill-Out Room with Pool Table - Take a break, relax, and recharge in our dedicated downtime space. 22 Days Holiday + Bank Holidays - Enjoy a healthy work-life balance with time to unwind. Profit Share Scheme - Be rewarded for your contribution to our shared success. Ongoing Development - Access to training courses and personal development opportunities to help you grow. Clear Career Progression - A business that promotes from within, giving you a path to develop and advance your career.

Company Overview

Aalco Chepstow is a dynamic company with a dedicated team of 38 employees, committed to delivering exceptional customer service while fostering a friendly and collaborative work environment. We value our employees' input and encourage suggestions for improving efficiency, safety, and best practices.

Job Type: Full-time

Pay: 26,500.00 per year

Benefits:

Company pension Free parking On-site gym On-site parking Profit sharing
Work Location: In person

Reference ID: ChepIAM0825