Job Description

Job Title: Customer Service Assistant

Job Reference: SEL/RJ Cross

Contract Type: Full & Part Time, Permanent

Salary: Competitive w/ benefits

Shift Pattern: Part Time & Full Time position is available; shifts will typically be from 06:45-14:30; 14:30-22:30. Minimum of 30 hrs for full time and 16 hrs pepart-time week for part time with extra shifts available if required

Location: BP RJ Cross, 206 Bank Street, Coatbridge, ML5 1EG

BP RJ Cross is a reputable petrol service station, we take pride in being at the heart of the local community and providing a valuable service to our customers. As a Customer Service Advisor, you can expect to be part of a hard-working and highly energised team, you'll help us maintain the standards of our busy petrol forecourt, convenience store and Laundry .

Duties

Serving retail customers by greeting them; making sure they are able to find all the products they seek; ensuring customer needs are fulfilled

Epos till operation; entering prices, scanning prices of marked products, cash handling

Resolves pricing issues by requesting price checks; verifying questionable prices; substantiating discounted items and special promotions

Ensuring the shop and forecourt is fully stocked, merchandised and presentable at all times

Stock Management; stock counts and product rotation to maintain product quality, reduce waste and promote product freshness

Stock Deliveries; working stock deliveries in a fast, efficient and tidy manner

Maintains safe, secure, and clean work environment by following and enforcing food handling standards; adhering to check-out procedures; complying with sanitation and legal regulations

We welcome applications by candidates who:

Take pride in serving customers innovatively and to a high standard

Enhance the retail chain's reputation by accepting ownership of task

Explore opportunities to add value to job accomplishments

Are reliable

Work effectively in a team environment

Maintain high quality practices by following and enforcing standards

Are keen to learn and participate in new educational opportunities

Skills/Qualifications:

Customer Service, Safety Management, Dependability, Attention to Detail, Teamwork, Multi-tasking, Proactive, General Maths Skills, Quality Focus, Food Sanitation, Job Knowledge

What you can expect:

A chance to work alongside our friendly, motivated and helpful Team

Exposure to a wide variety of work

Vast training and development opportunities within our large retail chain

A competitive pay package

Flexible working opportunities

If you meet the job criteria and have previous experience within the industry, we'd love to hear from you! Please attach your CV and we will get in touch.

Job Types: Full & Part-time, Permanent

Job Types: Full-time, Part-time, Permanent

Pay: 12,000.00-24,000.00 per year

Schedule:

8 hour shift
Work Location: In person

Reference ID: Sood/RJ