Customer Service Advisor Job in MJS Garage Services Ltd

Customer Service Advisor

Dungannon, NIR, GB, United Kingdom

MJS Garage Services Ltd

7 Current Jobs Openings

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Job Description

MJS Garage Services Ltd. is looking for an energetic and proactive

Customer Service Advisor

to support our workshop and ensure customers enjoy a smooth, professional experience from start to finish.

What You'll Do

Welcome customers and manage bookings in an organised, friendly manner Communicate clearly with customers about issues affecting their vehicles Relay information between mechanics and customers Call customers to provide repair quotes and obtain authorisations Help keep the workshop running efficiently and on schedule Contribute to sales by confidently explaining recommended work and services Get involved in day-to-day operations -- we're looking for someone who isn't afraid to get stuck in!

What We're Looking For

Strong customer service or front-of-house experience (automotive experience a bonus) Excellent communication skills, both in person and over the phone A positive, energetic attitude with the ability to work in a fast-paced environment Sales-oriented mindset with confidence in discussing repairs and recommendations Highly organised and able to multitask Team player with a willingness to learn and support others

Why Join MJS Garage Services Ltd.?

Friendly, supportive team Opportunity to grow with a busy, well-established workshop Varied, hands-on role where no two days are the same Competitive pay
Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free parking Sick pay Store discount
Work Location: In person

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