Customer Service Advisor

Heanor, ENG, GB, United Kingdom

Job Description

Location:

Heanor, DE75 7AB

Working Pattern:

On site, Monday to Friday, covering various hours + on call

About Speedy Freight



Speedy Freight is one of the UK's leading same-day logistics specialists, providing fast, reliable and flexible transport solutions nationwide. With a strong network of local branches and professional drivers, we pride ourselves on delivering outstanding customer service and tailored logistics solutions for businesses of all sizes. At Speedy Freight, people are at the heart of what we do -- we invest in our teams and support long-term career growth.

The Role:



Looking to kick-start your career in sales, logistics, or transport? Join Speedy Freight and become part of a fast-paced, supportive team where no two days are the same.

In this role, you'll learn how to win new business, speak to customers, and plan smart transport solutions across the UK. You'll be trained to manage bookings, negotiate prices, and match the right vehicle and driver to each job -- all while building strong customer relationships.

What you'll be doing:



Finding and contacting new customers (B2B & B2C) Promoting Speedy Freight services over the phone Booking jobs and arranging vehicles and drivers Negotiating prices and solving transport challenges Keeping systems and CRM up to date Working closely with drivers, customers, and other branches

What we're looking for:



Confident communicator with a good phone manner Organised, proactive, and happy to learn Comfortable using IT systems (Word, Excel, Outlook) GCSE-level English & Maths Full UK driving licence

Nice to have (but not essential):



Interest in sales, logistics, or transport Customer service or telesales experience

Why join us?



Full training provided - perfect for entry-level candidates Clear progression opportunities Hands-on experience in sales and logistics Supportive team environment with performance targets and rewards
If you're motivated, enjoy talking to people, and want a role where you can grow quickly, we'd love to hear from you.

Job Types: Full-time, Permanent, Graduate

Pay: 24,420.00 per year

Benefits:

Company pension On-site parking Work from home
Application question(s):

Do you have a full UK driving license and own vehicle to commute to this location?
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD4587480
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Heanor, ENG, GB, United Kingdom
  • Education
    Not mentioned