We offer two bonuses (personal performance paid quarterly and company performance paid annually) with private healthcare and dental cover and a generous pension scheme.
Are you someone who loves helping people and solving problems? If yes, keep reading.
As a Customer Service Advisor you'll be the first point of contact for customers and visitors, answering questions, resolving, issues, and making sure every interaction is a positive one. You'll use a variety of communication methods and tools to keep things running smoothly and professionally.
The role isn't just about answering phones, it's about building trust with our customers. You'll be supported to grow your skills, stay up to date with our products and systems, and contribute to a team that values open communication, collaboration and continuous improvement.
If you've got a "customer first" mindset, strong communication skills, and enjoy working independently and part of a team, we'd love to hear from you.
This role is based on site in Kidderminster as a 12 month Fixed Term Contract and will require flexibility to work 1 weekend in 9.
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