Job Description

About Us

We are a growing local independent business that has been operating for more than 16 years in Kings Lynn town centre. We are committed to offering on-trend styles, great quality, and an exceptional shopping experience. Whether it's helping customers find the perfect outfit or keeping the shop floor looking its best, we aim to make every visit memorable.

The Role

As a Customer Sales Assistant, you'll be the face of our store. You'll deliver brilliant customer service, support day-to-day shop operations, and help showcase our products in a way that reflects our brand.

What You'll Do

Welcome customers and offer friendly, personalised assistance Help customers find styles, sizes, and outfits that match their needs Maintain excellent product knowledge across collections Keep the shop floor tidy, well-organised, and visually appealing Process purchases, exchanges, and returns accurately Support stock deliveries, replenishment, and stockroom organisation Promote store offers, loyalty schemes, and new arrivals Handle customer queries with confidence and professionalism
What We're Looking For

Confident, energetic, customer-focused attitude Excellent communication skills Ability to work well in a fast-paced retail environment Reliable, proactive, and a team player Previous retail experience is helpful -- but not essential, as full training will be provided
What We Offer

Competitive pay Generous staff discount Training and development opportunities Supportive team environment Flexible working patterns
Job Type: Full-time

Benefits:

Casual dress Employee discount
Experience:

customer service: 1 year (required)
Work Location: In person