Customer Service Advisor Job in OSS Managed Services

Customer Service Advisor

Leicester, ENG, GB, United Kingdom

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Job Description

We are looking for an experienced Property Maintenance Helpdesk Administrator to join our Facilities Maintenance Company located in Syston, Leicester.

The Ideal Candidate Requirements;

Experience within the Building Services/Facilities Management sector.

Excellent communication skills both oral and written.

Excellent customer service skills.

A warm, professional telephone manner.

Be PC literate and have a good understanding of Microsoft Outlook, Excel and Word.

Have a pro-active approach, and hold the ability to work as part of a team, providing additional help when resources are stretched.

Comfortable in working in a small team and open plan office environment.

The role will consist of:

Handling incoming client and supplier telephone calls.

Responding to client and supplier emails.

Reviewing and logging supplier quotations.

Using a CAFM system to raise Purchase Orders.

Keeping track of progress on works, dealing with engineers and general administration to ensure all information is kept up to-date.

General administration.

We are looking for an individual who is steady, reliable and keen to work hard and learn.

The successful candidate will have experience within the Building Services/Facilities Management sector.

Job Type: Full-time

Pay: 12.21 per hour

Expected hours: 37.5 per week

Benefits:

On-site parking
Work Location: In person