Job Description

Role Title:

Customer Service Advisor

Salary:

Competitive salary dependant on experience

Full Time/Part Time Position:

Full time

Location:

Llandeilo

Normal Office Hours 09.am to 5.00pm

Introduction to NFU Mutual

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions, and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and UK's largest rural insurer, with an agency network of over 250 local offices.

About the Agency

As a local agency of NFU Mutual we deliver a first-class service, and sell their product rang across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the Llandeilo office.

About the role

As an NFU Mutual Customer Sales Advisor you will be the backbone of the team here in Llandeilo where you will strive to deliver the best possible customer service to new and existing customers. These are the main aspects to the role with full training and support given to assist you in your personal development.

About You

Existing customer service experience in an office environment would be desirable. The ability to speak Welsh is desirable.

Working knowledge of Micro Soft Office Package

Education to A level standard or equivalent and above

Our commitment to you:

A comprehensive supported training package will be provided to enable you to gain the required knowledge to deliver the best possible outcome to customers.

Benefits

Competitive salary, 20 days annual leave and bank holidays, plus an additional day for each additional year's service up to 5 years.

Please apply in writing with CV and covering letter to:

Angharad Davies Office Manager, NFU Mutual, 121 Rhosmaen Street, Llandeilo, Carmarthenshire, SA19 6EN. Tel 01558 82382. Email: angharad_davies@nfumutual.co.uk

Job Type: Full-time

Pay: 22,000.00-30,782.48 per year

Benefits:

Company pension
Experience:

Customer service: 1 year (preferred)
Work Location: In person