Customer Service Advisor
London, ENG, GB, United Kingdom
Job Description
Salary
28,200
Contractual hours
40
Basis
Full Time
Region
Sites - Greater London & South
Package
25 days annual leave (plus bank holidays)
Day off on your birthday
Discretionary bonus scheme
Pension - matched up to 8%
Life Assurance
Season ticket loans
Cycle to work scheme
Gym discounts
Discounts & Offers
Job category/type
Operations
Date posted
03/09/2025
Job reference
R00366
Doing the right thing, even when nobody's watching? It's an iQ thing.
iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85sites across 29 UK cities their
best year yet.
Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make people's day.
Sound
like your cup of tea? Here's a bit about the role . . .
Our Customer Service Advisors make sure the students who stay with us always feel at home. Whilst no two days are ever the same at iQ, this role includes showing prospective students and their families around the site, parcel / post management, logging maintenance requests and making sure our sites are fully health and safety compliant. You will be involved in organising social events and you will need to handle any customer complaints sensitively and ensure any rent arrears are dealt with quickly and proactively. You'll be part of an iQ family that will always have your back!
What makes a great iQer?
First and foremost, we're looking for a positive, team player who thrives in a
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Job Detail
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Job IdJD3663279
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned