As a Customer Service Advisor, you will be a valued team member committed to delivering customer service that exceeds our customers' expectations. You will make each Bridge Autocare customer feel valued, and provide the highest level of customer care.
An average day as a Customer Service Advisor...
You'll be providing estimates, booking and scheduling service/repair work for our customers
You will liaise with the workshop to determine vehicle completion times and relay any information.
Regularly update the customer with progress on their vehicle.
Process payments and issue invoices for customers.
Ensure handover and administration of customer vehicles are completed to a high standard.
About you...
Excellent communications skills, by telephone email and face to face.
You will have a strong attention to detail
You will have good time management and be able to prioritise your workload.
Have the ability to work independently but also thrive as part of a team with a proactive can-do attitude.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team. Apply today by submitting your resume.
Job Type: Full-time
Pay: Up to 28,080.00 per year
Benefits:
Employee discount
Flexitime
Free parking
On-site parking
Work Location: In person
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