Job Description

Purpose of Job Role

BA are delighted to be recruiting a highly motivated Customer Service Administrator /Order Entry to join the Customer Services Team based at Head Office in Cookstown.

This key role involves working as a Team member in close collaboration with production, purchasing and sales management across our 3 sites and, also throughout our distribution network. The role brings an excellent salary opportunity and benefits package along with the all important job fulfilment.

Description of Job Role

Main responsibilities include:

Manage the efficient processing of orders to customer requirements with a high degree of accuracy and efficiency

Collaborate with the relevant departments to ensure customer's orders are fulfilled to their requirements

Keep customers informed about the status and progress of their orders were required

Ensure prompt and courteous responses to customer enquiries and concerns

Preparing product quotations and pricing for customers

Building a product / service knowledge on business offerings and match customer needs with business wants

Essential Skills and Criteria

1-2 year's experience in a similar role

Ability to work well in a busy team environment

Strong attention to detail

Multitasking skills and good organisational abilities

Proficient in the use of Microsoft Office Packages

Experience with data system and processing orders

Clear written and oral communication skills

Excellent interpersonal skills and the ability to interpret information

Ability to work calmly under high-stress situations

Company Benefits

Salary 27k+ DOE
Pension
Holidays - 31 days
Free parking
Health Care
Exceptional Team Support and training
Learning and Development opportunities
Extra holidays for length of service
BA Components are an Equal Opportunities Employer.

Job Types: Full-time, Permanent

Pay: 27,000.00-28,000.00 per year

Work Location: In person