Job Description

This is a friendly organisation, committed to customer service and patient care.

The UK's market leader in Refractive Eye Surgery is keen to recruit enthusiastic, well presented individuals with strong interpersonal and communication skills for their Contact Centre in Peterborough.

This is a multi-functional, varied and challenging role which will allow the right candidate to develop valuable skills within patient care and customer service. In return you will be working within a comfortable office, amongst a team of dedicated and friendly colleagues whose primary focus is to offer the very best in patient care and customer service excellence.

In order to provide a full and dedicated service to our valued patients, flexibility with working hours and working days is required. Occasional, nationwide travel may also be required from time to time for the purpose of training - the expense of which is covered by the Company.

Rewards:

Competitive Salary Continuous training and development program Annual salary reviews Monthly bonus scheme 20 days annual leave plus 8 bank holidays (28 days in total FTE) rising to 25 days annual leave upon completion of one full and continuous calendar year (33 days inc 8 bank holidays total FTE). Health insurance Staff discounts for treatments (subject to suitability assessment)
You will be inducted into the Company through our detailed and comprehensive training program. Therefore, whilst previous experience in a similar role would be advantageous, it is not essential.

Due to the expected high volume of applications please note that only successful candidates will be contacted.

Work remotely

No
Job Types: Full-time, Permanent

Pay: 25,396.80 per year

Additional pay:

Performance bonus
Benefits:

Additional leave Company events Company pension Employee discount On-site parking Private dental insurance Private medical insurance Sick pay
Schedule:

8 hour shift
Education:

A-Level or equivalent (required)
Experience:

Customer Service: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: CS Advisor Peterborough