The Customer Service Advisor will provide top-notch support by answering inquiries, resolving issues efficiently, and maintaining accurate records of all customer interactions. The role involves collaborating with various teams to ensure seamless service delivery and help educate clients about our services to enhance their overall experience. Make a meaningful impact by contributing to our mission of excellence.
Are you passionate about exceptional customer service and thrive in a fast-paced environment? Restore Records Management is looking for dedicated individuals to join our team! You'll provide top-notch support, resolve issues efficiently, maintain accurate records, and collaborate with various teams. Help us enhance client experiences and make a real impact.
Responsibilities
Provide exceptional support to our clients, answering inquiries and resolving issues efficiently.
Maintain accurate records and documentation for all customer interactions.
Collaborate with various teams to ensure seamless service delivery.
Help educate clients about our services and solutions to enhance their overall experience.
About You:
Excellent communication and interpersonal skills.
A problem-solving mindset with a customer-first attitude.
Strong organizational skills and attention to detail.
Previous experience in customer service is a plus, but we welcome enthusiastic applicants eager to learn!
What We Offer You:
Restore offers a wide range of benefits to our employees such as: Life assurance scheme
Employee Assistance Programme
Annual Leave entitlement
Pension %
* High street discount programme
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