Job Description

Salary

25,467

Contractual hours

40

Basis

Full time

Region

Yorkshire

Job category/type

Customer Service (Patient Contact Centre)

Date posted

12/12/2025

Job reference

REQ002105

Customer Service Advisor

(Patient Care Advisor)

Salary:25,467 + Benefits

Location: Clough Road, Hull

Hours: Full-time, 40 hrs (Mon-Fri)

Interviews: w/c 12th January 2026

Working Pattern - Shifts, Monday to Friday between 07:00am and 07:00pm, 8hrs per day. Saturdays 08:00am - 01:00pm on a rotational basis

Why Join Us

25 days annual leave (plus

Bank Holidays) and option to buy/sell*

Private Healthcare (Benenden)

Company Pension Scheme

Life Assurance

Blue Light Card

Refer a Friend

Scheme

CPD Opportunities

Wagestream

Reward Gateway

Cycle to Work Scheme

Smart Tech

EV Car Scheme

About the Role

Are you caring, committed, and driven to provide a first-class service? Then we would love to hear from you. This role is based in our Hull RMC.

The great news is to start a brilliant career at Cora Health as a Patient Care Advisor, no healthcare experience is required. We are looking for individuals who have a background in customer service and some contact centre and call handling experience too.

We call our Customer Service colleagues Patient Care Advisors or PCAs for short.

What We're Looking For Warm, friendly, and professional approach*
Strong customer service experience (contact centre experience a plus)*
Excellent communication and IT skills*
Flexible, positive, and empathetic attitude*

About Cora Health We're a leading provider of community healthcare services in the UK, delivering MSK care, diagnostics, physiotherapy, pain management, mental health support, and more. Our mission:

make healthcare accessible and straightforward for everyone.

Ready to make a real impact? Apply now and start your career with Cora Health! Please note:

Previously unsuccessful applicants within 6 months will not be considered.