Job Description

Customer Service Advisor (Sales and Distribution)

Do you have a passion for working with people? Are you based in the

Okehampton

area?


Jewson a leading building materials distributor in Northern Europe, is looking for a Customer Service Advisor (Sales and Distribution) who's as passionate about great service as we are.


We provide a fulfilling and enjoyable work environment with ample opportunities for career growth.


At Jewson, part of Stark UK , we believe that our greatest asset is our people! We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home! We are looking for a Customer Service Advisor (Sales and Distribution) to join the team at our Okehampton branch.

What you'll be doing:

Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs Maintain excellent standards across the counter, shop floor and yard. Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire Understand our approach to pricing and be able to communicate credible prices Support business initiatives to increase sales, margin & service as required Continually develop your knowledge of core and specialist product lines to meet customer needs

Working hours are 44.5 hours per week

07:30 - 17:00 Monday to Friday & every other Saturday morning 8:00 - 12:00

Location:

Okehampton, EX20 1BE

What

We're

Looking For

Customer Service -High levels of customer satisfaction with frequently returning customers and growing live accounts Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world. Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness. Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

At Jewson, we're proud to be part of

STARK

Building Materials UK

and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.


If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's in it for you:

Discretionary bonus A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support Generous employee discounts Access to discounts with hundreds of your favourite high street and online retailers Retirement savings plan Life assurance Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

What's next...

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.


Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.


Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.



Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you!