Job Description

Customer Service / Support Desk Professional - Work From Home (Near to DN15) | Starting at 22,000

Monday to Friday (8 hours between 9am-6pm, flexible)

IMMEDIATE START AVAILABLE

Our client is a small, friendly company seeking a

Support Desk Professional

to join their growing remote team. You'll provide high-quality customer support via email and an online ticketing portal -- helping customers resolve issues efficiently and with a positive attitude.

This is a fantastic opportunity for someone who enjoys problem-solving, clear communication, and delivering excellent service -- all from the comfort of home.

Key Responsibilities of the Customer Service Advisor / Support Desk:

Responding to customer queries and support tickets with professionalism and care Investigating issues, identifying solutions, and ensuring timely resolution Writing clear, friendly, and accurate replies to customers Collaborating with team members to maintain excellent service standards

What Our Client Is Looking For

Confident computer user with good typing speed and attention to detail Quick learner who enjoys solving problems and thinking independently Friendly, patient, and positive communicator Reliable, organised, and able to manage time effectively when working from home

What's On Offer?

Full training and ongoing support from a helpful, experienced team Flexible home-based role (with initial training near DN15 9ND) Supportive environment where initiative and teamwork are valued If you're looking for a stable, rewarding role where you can use your communication skills and technical ability to help others, our client would love to hear from you.

What's Next?

Apply today

and start your next chapter as a valued member of a dedicated support team.

Job Type: Full-time

Pay: 20,000.00-22,000.00 per year

Benefits:

Company events Company pension Work from home
Work Location: Remote