Job Description

About Us

We're a fast-growing professional nail polish brand trusted by nail technicians and salons across the UK, EU, Australia, and beyond. We're passionate about high-quality products, colour innovation, and elevating the art of nails. As our brand expands globally, we're looking for a creative and strategic Social Media Content Creator to bring our digital presence to life.

About the Role

We are looking for a bubbly, outgoing, confident personality to join our team as a Customer Service Executive / Social Media Manager. This is a fantastic opportunity for someone who loves talking to people, bringing positive energy to their work, and isn't afraid to jump in front of a camera!

If you enjoy engaging with others, creating fun content, and helping customers feel valued and supported, this role is perfect for you.

Key Responsibilities Customer Service

Handle customer enquiries via email, and social media Provide friendly, clear, and helpful support Resolve customer issues with a positive, can-do attitude Maintain excellent communication and follow-up
Social Media Assistant

Help create engaging content for TikTok, Instagram, and other platforms Appear on camera for product demos, behind-the-scenes videos, and marketing content Reply to comments and messages Assist with planning social media campaigns Help grow brand awareness and online engagement
What We're Looking For

No previous experience required A bright, bubbly, outgoing personality Confident speaking on camera and in public Strong communication skills Creative and willing to try new ideas Able to work well in a team Reliable, organised, and enthusiastic
What We Offer

Full training and ongoing support A fun, relaxed, and creative workplace Opportunities to grow within the company Staff perks and employee discounts A chance to build real career skills in customer service and social media marketing
Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Free parking Sick pay Transport links
Application question(s):

This role includes speaking on camera as part of the social media content. Are you comfortable with that? Could you please share your social media handles with us?
Work Location: In person