Job Description

About us - Would you like a career in Property?

Founded in 2012, British Homesellers is on a mission to make buying and selling homes an effortless experience!

Our journey has been remarkable, as we've swiftly evolved into a trusted and reputable brand, known for providing a fair and transparent service that ensures quick sales.

With thousands of satisfied customers, we've become the top choice for those looking for us to purchase (via www.britishhomebuyers.co.uk) or effectively manage a swift sale, targeting reliable and ready-to-proceed buyers (via www.britishhomesellers.co.uk)

:

Are you a motivated individual seeking an exciting opportunity in Property? Join us at British Homesellers in our St Albans office and take on the role of a Customer Service Associate.

Your Role :

You will be helping our customers sell their homes by:

Managing the onboarding of their property; performing ID checks, booking photographers & writing listings. Reacting to viewing request, vetting viewings & booking them with our client. Follow up viewings to obtain viewing feedback to feed to the client to property manager.

Requirements :

Handling large volumes of calls (inbound and outbound) from customers, offering a seamless service promoting all services. Able to build effective relationships with customers over a period of time. You'll need to have a passion for providing excellent customer service. Monday to Friday, with 1-2 Saturday shifts a month (day off in week in lieu)

Benefits :

Competitive compensation: 27,500 - 30,000 Basic, with a realistic 30,000 - 32,500+ OTE. Generous commission scheme to reward your efforts. This role offers an exciting step up the property career ladder, presenting new and thrilling opportunities within our business.
This is your chance to be part of something fresh and impactful in the world of property. Join us in this exciting journey and take the next step in your career! We can't wait to hear from you!

Job Type: Full-time

Pay: 27,500.00-30,000.00 per year

Benefits:

Company pension
Education:

GCSE or equivalent (preferred)
Experience:

customer service: 1 year (required)
Work Location: In person