Customer Service Advisor
Stoke-on-Trent, United Kingdom
Job Description
An exciting opportunity has arisen for a Customer Service Advisor to join a leading Distributor based in Stoke-on-Trent. You will be responsible for maintaining relationships with customers, providing exceptional communication as well as supporting day to day operations.
Duties of the Customer Service Advisor:
- Utilising telephone with customer and key stakeholders.
- Placing forward orders in line with monthly order cut off.
- Maintain and update the CRM database
- Ensuring all spreadsheets and systems are up to date and correct.
- Take ownership of your personal objectives and development.
- Work within the Data Protection policy to ensure that we are meeting our obligations
- Managing the end to end order process
The successful candidate will be/have:
- Confident telephone manner.
- Passion for providing a solutions and motivated by achieving targets.
- Able to work on own initiative.
- Managing the end to end order process.
- B2B customer experience
- CRM knowledge would be advantageous
- Salary of \xc2\xa323,000-\xc2\xa325,000
- Great career growth opportunity
- Pension Scheme
- Free on-site-parking
- Monday - Friday (No weekend work)
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Job Detail
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Job IdJD3015519
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£23000 per year
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Employment StatusPermanent
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Job LocationStoke-on-Trent, United Kingdom
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EducationNot mentioned