Customer Service Advisor

Stradbroke, ENG, GB, United Kingdom

Job Description

Roger Skinner Limited is seeking a dedicated and personable

Customer Services Advisor

to join our team.

In this role, you will be the first point of contact for customer enquiries and will play a key role in ensuring a smooth and efficient ordering process. We are looking for someone with a proactive attitude, excellent communication skills, and a strong customer-focused approach.

Key Responsibilities



Answer incoming telephone calls and responding to customer enquiries in a professional and timely manner Provide support for order processing and customer account management Liaise with internal teams to ensure customer needs are met efficiently Assist with general administrative duties related to customer service and sales support Maintain accurate records of customer interactions and transactions

Desirable Experience



Previous experience in a customer service or office support role Familiarity with Amazon Vendor Central or similar platforms is highly desirable Proficiency in Microsoft Office (Word, Excel, Outlook)

Skills & Attributes



Strong communication and interpersonal skills Excellent attention to detail and organisational ability A team player who can also work independently Positive, solutions-focused attitude

Benefits Package



Life Insurance 3 x Salary

Salary Sacrifice Pension Scheme

Bupa Cash Plan

Holiday leave - 28 days plus Statutory Bank Holidays

Access to Learning Management System

On-site parking

Complimentary Dog Food each Month

Job Type: Full-time

Pay: 28,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD3869000
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Stradbroke, ENG, GB, United Kingdom
  • Education
    Not mentioned