Job Description

Job Title:

Customer Service Advisor - Tailoring Shop

Location:

Birmingham City Centre

Job Type:

Full-time

About Us:

We are a professional tailoring shop dedicated to delivering exceptional quality, personalized fittings, and excellent service. Our team takes pride in helping customers look and feel their best, whether it's through alterations or styling advice.

Role Overview:

We are looking for a friendly, well-presented, and customer-focused individual to join our team as a Customer Service Advisor. You will be the first point of contact for clients, ensuring they receive a warm welcome and professional guidance throughout their tailoring experience.

Key Responsibilities:

Greet and assist customers in-store, providing excellent service at all times Handle inquiries in person and over the phone Advise customers on tailoring options, fabrics, and alteration services Record customer details and measurements accurately Process payments Ensure the shop remains tidy, organized, and welcoming

Requirements:

Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to work in a fast-paced environment A genuine interest in fashion, tailoring, or clothing alterations Knowledge of an additional language is a strong advantage and will help you connect with our diverse customer base.

What We Offer:

Competitive salary Staff discounts on tailoring services Training Friendly, supportive working environment

How to Apply:

If you have a passion for customer service and enjoy helping people look their best, we'd love to hear from you! Please send your CV.

Job Types: Full-time, Permanent

Pay: From 12.50 per hour

Expected hours: 40 per week

Benefits:

Store discount Transport links
Language:

Any other language (preferred)
Work Location: In person

Reference ID: Customer Service Advisor - Tailoring Shop