Job Description

Here at

Sealey,

we are seeking to recruit a part time and a full time

Customer Service Advisor

to join our team based in

Bury St Edmunds, Suffolk.

You will join us on a

permanent

basis andin return, you will receive a

competitive salary

plus benefits.

The Company

Would you like to work for one of the UK's leading hand, power tool, and equipment distributors? Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors.

Your responsibilities as a Customer Service Advisor

will include but will not be limited to:

Handling all incoming customer email Dealing with customer and general queries Upselling on inbound sales calls and general order processing General administration; handling claims with carrier companies, booking customer collections, responding to emailed enquiries Making outbound customer service and sales calls Providing a first-class service to our wide customer base

What we're looking for in our

Customer Service Advisor:

Previous customer service experience in an office-based environment Prior experience of using Microsoft Office packages at a basic level, in particular Outlook and Excel, is essential Excellent communication skills Organised and a good eye for detail The ability to work under pressure The ability to work as part of a team but also on your own initiative

Benefits our

Customer Service Advisor

will receive:

Comprehensive training on our computer systems and business processes 22 days holiday, rising to 25 days (pro-rata for part-time hours), plus public holidays Pension scheme Life assurance scheme Health cash plan Staff discount of Sealey and Dellonda products Free on-site parking

If you are interested in becoming a

Customer Service Advisor

and you feel your skill sets match the above criteria then click '

apply

' now, we'd love to hear from you!