Job Description

About the role:


Working within the customer services team, you will be responsible for processing sales orders and dealing with customer queries and complaints.

Role & responsibilities

Receipt & processing of customer orders onto Sage 200 system Dealing with customer queries & enquiries Manage the 'Customer Telematic System' Arrange IBC and waste collections Processing sales returns Manage customer calls daily Work closely with suppliers through B2B Order Processing Office administrative tasks as set by line manager

Your skills & experience

Excellent customer service skills, including strong interpersonal and communication skills and ability to deal with difficult customers. Ability to perform tasks under pressure and balance many tasks simultaneously. Excellent organisational and time management skills with the ability to prioritise own workload or work independently. Friendly, approachable, confident, and can-do attitude with strong teamwork skills Flexibility and adaptability - priorities for this role can change quickly Excellent attention to detail Able to work within a team

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

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Brenntag TA Team

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