Customer Service Advisor
Warrington, ENG, GB, United Kingdom
Job Description
We're looking for a
Customer Service Advisor
to join our friendly team. In this varied role, you'll be thefirst point of contact
for our customers, handling enquiries by phone, email, and post while delivering a professional and positive experience every time.Some days you'll focus on admin tasks like logging documents and managing post; other days will be fast-paced with back-to-back calls. Whatever the day, your ability to stay accurate, empathetic, and motivated will make all the difference.
What you'll do:
Handle customer enquiries with patience and professionalism Manage post, emails, and records with accuracy Support claims submissions and resolve issues before they escalate Ensure confidentiality and GDPR compliance
What we're looking for:
Clear and confident communicator with strong listening skills Attention to detail and problem-solving ability Positive attitude and adaptability for both repetitive tasks and busy call days Previous customer service experience (claims/complaints handling is a plus)
What You'll Get
24,000 annual salary
25 days holiday + bank holidays
Holiday buy scheme
Hybrid working
Paid parking
Modern office with excellent facilities
Great transport links
If you're motivated, adaptable, and enjoy helping people, we'd love to hear from you.
Apply today and be part of a team that puts customer care first!
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3797449
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusFull Time
-
Job LocationWarrington, ENG, GB, United Kingdom
-
EducationNot mentioned