Job Description

We are looking for a highly motivated

Customer Service Advisor

to complement our fantastic team in our Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.



As our

Customer Service Advisor

you will provide

property management

and

tenancy administration

support services to branches, landlords and tenants.

What's in it for you?

23,875

(depending on experience, plus an additional

1,000

once qualified)

Support

in training towards

ARLA

-

NFOPP

qualifications

Industry leading

training and development

Demonstrable

career

ladder Opportunities for

progression

Collaborative

,

rewarding

and

fun

environment Team

incentives

Understanding of

operations

within an estate agency business

Key responsibilities of a

Customer Service Advisor:

The main purpose of your role is to provide a

property management

and

tenancy administration

support

service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards.

Skills and experience required to be a successful

Customer Service Advisor:

Outstanding

Customer Service

skills Solid

administration

skills

Resilient

,

positive

,

numerate

and

detail oriented

Organised

and able to

prioritise

workload in a faced paced environment Excellent verbal and written

communication

skills

IT literate

(MS Office, internet, email systems)

Additional Benefits:

Company pension Employee discount Life insurance Referral programme Sick pay Wellness programme

Our existing

Customer Service Advisor

team comes from a diverse range of backgrounds including

Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors

Jones & Chapman

is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.



CC00488





Job Reference: CC00488