Customer Service Advisor Work From Home

Dundee, SCT, GB, United Kingdom

Job Description

Customer Service Advisor - Work from Home - Perth or Glasgow




12.48 an hour Ongoing contract with the opportunity to be made permanent after 3 months Weekly pay You will receive full training for this remote working role and all equipment required You just need wifi and a quiet space to work (a chair and desk set up) Must be fully flexible to be considered for the role

Hours:




Working 37-40hrs per week Monday - Sunday (off 2 weekends a month) Shifts fall within the hours of 8am - 8pm Monday - Friday (8hr shifts) Shifts fall between the hours of 8am - 6pm on Saturday - Sunday

The role of Customer Service Advisor - Home Working:




Inbound customer service relating to maintenance queries and emergency calls Logging customer notes on the systems Taking call out payments over the telephone where required Complaint handling where required Taking full ownership of a call, ensuring the customer receives the highest levels of customer service

The ideal Customer Service Advisor - Home Working:




Excellent IT skills, you will be required to navigate several systems Customer service skills Listening skills Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with

Essential: wifi and a work station set up at home to be successful in this role.

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Job Detail

  • Job Id
    JD3433805
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dundee, SCT, GB, United Kingdom
  • Education
    Not mentioned