Customer Service Advisor - Work from Home - Perth or Glasgow
12.48 an hour
Ongoing contract with the opportunity to be made permanent after 3 months
Weekly pay
You will receive full training for this remote working role and all equipment required
You just need wifi and a quiet space to work (a chair and desk set up)
Must be fully flexible to be considered for the role
Hours:
Working 37-40hrs per week Monday - Sunday (off 2 weekends a month)
Shifts fall within the hours of 8am - 8pm Monday - Friday (8hr shifts)
Shifts fall between the hours of 8am - 6pm on Saturday - Sunday
The role of Customer Service Advisor - Home Working:
Inbound customer service relating to maintenance queries and emergency calls
Logging customer notes on the systems
Taking call out payments over the telephone where required
Complaint handling where required
Taking full ownership of a call, ensuring the customer receives the highest levels of customer service
The ideal Customer Service Advisor - Home Working:
Excellent IT skills, you will be required to navigate several systems
Customer service skills
Listening skills
Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with
Essential: wifi and a work station set up at home to be successful in this role.
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