Job Description

A rare opportunity has arisen for a Customer Service Advisor at Yeovil Accident Repair,

At Yeovil Accident Repair excellent customer service is essential. Our Customer Service Advisors will create the right first impression, giving a warm welcome and projecting our commitment to individual customer service.

As a key point of contact for our customer's, they will identify requirements, arrange customer appointments, and hand over vehicles. They will be professional, confident and highly organised. And no matter the situation, be able to empathise and understand customer needs, establish relationships, and contribute to delivering excellence.

Candidates should have previous customer service experience in a fast-paced environment along with strong IT and telephone skills.

Full time hours are Monday to Friday, 7.30am to 5.00pm.

A driving licence is essential in this role.

In addition to your basic, we offer a range of benefits to help with everyday life including:

Health Cash Plan -

which provides extensive mental health support, GP consultations cash back for dentist fees, opticians, prescription fees, professional care claims as well as private consultations.

Mental Health Support -

all our managers are trained in Mental Health as well as Mental Health First Aiders across our business to help support your when required

Simply Rewards -

access to 100+ amazing rewards and discounts, including gym memberships.

Car Benefit Scheme -

option to lease a car for the brand you work for, starting at 209 a month

Pension, with Aviva -

you can pay as much as you like into your pension, plus we company contribute as well

Life Assurance -

peace of mind for your nearest and dearest when they need it the most

Paid Annual Flu Vaccinations -

early access to the flu vaccination onsite in Poole and Yeovil

Vehicle purchase discounts -

various ways in which you can purchase a new car from all our brands.

Discounts on services -

MOT, servicing, parts, accessories and merchandise at reduced rates for you and your family

.

Local discounts -

with local hospitality and leisure brands

Holiday allowance -

30 days including bank holidays, time to spend with your friends and family

Cycle to work scheme -

with the Green Cycle initiative.

Refer a friend -

to come and work for us and be rewarded up to 2000, dependant on the role being recruited

Career development -

industry-leading training from the brand you represent and full ongoing support inhouse with our learning management system

Social events -

opportunity to get together with your colleagues, recent events have been go karting, Charity quiz nights, Goodwood, Private cinema trips
So, if you demonstrate our values,

Energy, Expertise, Pride and Integrity

, then we would like to hear from you as soon as possible.

HP

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Schedule:

Monday to Friday
Experience:

customer service: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person