Job Description

Position:

Customer Service Advisor

Salary:

27,000.00 + bonusOTE

Hours:

40 /week Monday - Friday + Saturdays if required


This is an exciting opportunity for an experienced

Customer

Service Advisor

to join the UK's leading Accident and Collision Repair specialists in our increasingly busy site.


As part of a team of specialist Customer Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. You will arrange and allocate courtesy cars for customers and deal with financial transactions, paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies. You will need a full UK Manual Driving Licence.


As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.

Why choose FMG RS?

Of course, we offer a

fantastic basic salary

, but there's much more to being a

Customer Service Advisor

at FMG RS than just that. Some of our most popular benefits include (but aren't limited to) ...

fantastic

uncapped monthly bonus schemes

plus

guaranteed average bonus

when you're on holiday! start with 23 days annual leave, of course, you'll have public holidays too and an

extra day

off to

celebrate your birthday

! free

life assurance

(x2 your basic salary) exclusive colleague-only

vehicle-leasing

schemes

pension

&

save-as-you-earn

share scheme A Benefits App giving a huge range of

retailer discounts

and

cashback

deals

well-being

services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)

Wagestream App

for all our colleagues - a Financial Wellbeing app that gives you more

control over your pay

. Not only does it let you choose

when

to get paid

it also lets you put money aside each month and in addition you can get

discounts

on your shopping, check what benefits you're eligible for and can even put you in touch with a

financial coach

!

We're going places ...

We're part of something bigger -

ZIGUP,

a

leading provider

of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the

volume, variety and long-term security

as us;

You're rewarded

for your part in our success - lots of customers means

lots of work

to share, which in turn means

lots of opportunity

to boost your earnings through our

fantastic bonus schemes

; We

invest in you

- We believe everyone should have the

opportunity to better themselves

and look to progress, not just within FMG RS but the wider

ZIGUP

business too; We're growing - it's an exciting time for the industry and we're committed to being at the

cutting edge

, investing in everything from our

EV capabilities

, our

workshops

to our

Training Centres

;

Join the FMG RS family

With the

best people in the industry within our Group

, we really believe that

no one else can do what we do

as well as us. So what are you waiting for?

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.