Job Description

Clydebank Taxis Ltd are recruiting a Customer Service Agent / Telephonist on a permanent, office based contract in Clydebank.

About the Role

Clydebank Taxis Ltd has been providing taxi services to the general public of Clydebank for over 45 years. The ethos of the company is to provide and maintain excellent service standards for drivers and customers. This is an excellent opportunity for individuals who thrive in a busy working environment. This is a customer led role, so previous experience of working in a customer service role is ideal. Telephony experience is an advantage, as is keyboard skills. What is vital is your dedication and passion when it comes to assisting customers. You will need to be a people person, with excellent listening and communication skills. The position operates on a shift based pattern including weekends.

Who are we looking for?

We are looking for talent who thinks like us; we're proud, passionate and pioneering and we pride ourselves on providing exceptional customer service. Our staff are talented individuals who are focused on helping customers. The candidate will work closely and report directly to the Operation Manager.

What do we offer?

In addition to a competitive hourly rate and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment. If you share our value of doing what you say you will, to the best of your ability, every time, we want to hear from you.

Job Type: Part-time

Pay: 12.21 per hour

Benefits:

Company pension Free parking On-site parking
Ability to commute/relocate:

Clydebank G81 2NR: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person