Job Description

Agrii are looking to employ a Customer Service and Supply Chain Administrator for a full-time, permanent, hybrid role, based at our site in Alconbury.

At Agrii, we work in partnership with farmers, suppliers, and colleagues across the UK to deliver innovation, expertise, and trusted support -- from crop production and agronomy services to seed, fertiliser, logistics, and finance solutions.

We're now looking for a Supply Chain & Customer Service Administrator to join our Gromax team at Alconbury. This is a great opportunity for someone who enjoys working in a fast-paced environment, managing data and customer queries with accuracy and professionalism, and supporting smooth product movement across our supply chain.

The successful candidate will be required to work from our site in Alconbury for two days a week with home-based working around this.

In this role, you will:

Support the coordination and management of product supply, movement, and invoicing for Gromax products. Process customer orders and handle enquiries from both internal and external stakeholders. Place orders with suppliers and manage stock requisitions for depots. Raise purchase orders (including non-stock items) and customer invoices. Handle invoice queries with accounts and suppliers to ensure accurate and timely resolution. Set up item codes and maintain system data accurately. Assist with direct deliveries -- sending and booking purchase orders & manage shipping documentation for imported goods. Provide general administrative support to the Gromax and wider Agrii logistics team. Adhere to company health and safety policies, maintaining compliance in all work.

What you'll bring:

Strong IT skills, including experience with ERP systems and spreadsheets. Excellent attention to detail and analytical ability. Confident communication and interpersonal skills. A proactive, organised approach, with the ability to work independently. Commitment to delivering excellent customer service. Flexibility and a positive attitude towards change and improvement.
Job Types: Full-time, Permanent

Pay: From 25,900.00 per year

Benefits:

Bereavement leave Company events Company pension Employee stock purchase plan Free parking Health & wellbeing programme On-site parking Paid volunteer time Referral programme Sick pay Store discount Work from home
Work Location: Hybrid remote in Huntingdon PE28 4JH