Job Description

Company Overview

Nupsala Veterinary Services is at the forefront of animal health, specializing in regenerative medicine solutions that leverage cutting-edge biological products, medical devices, and pharmaceuticals. Our mission is to improve the well-being of animals through innovative research and industry-leading treatments, driven by our commitment to excellence and scientific advancement.
Summary

This is a dual aspect role working between our customer service and warehouse teams. This person should live our company values and work within the operations team to encompass these within their daily work and home life.

As a small business there may be other duties that could be reasonable and expected within your role to be undertaken to support the wider business needs.

Our Values

- If we can do better, we should

- Understand the needs of the customer

- Develop in depth knowledge of our products

- Recognise the impact of our actions

- Strive for a better quality of life

Customer Services:

Customer orders (via phone, email and website)

Customer service interactions (phone and email enquiries etc.)

Invoicing

Liaising with courier services

Other office administration as required

Warehouse Role:

Order Picking

Order Packing

Receipt of Goods

Movement of Stock within Warehouse

Stock Counting

Batch Recognition

Physical Requirements: This position requires lifting and moving materials up to 25kg, standing for

extended periods, and performing tasks that involve bending and reaching. Reasonable

accommodations will be provided as needed.

The person we hire will need to have/be:

Excellent communication skills, including phone, in person and email etiquette.

The ability to multi-task across various platforms

Good attention to detail

Organised with an efficient working style

Proficient in the use of Microsoft Office - all platforms including Teams

Additional skills or experience that would be useful:

Accounts programmes (Zoho One in particular)

Pump truck training

Knowledge of the veterinary sector - in practice or commercial experience

Prior experience of stock control/batch management

Prior experience with CRM/Stock management Systems

Please note that on successful hire a routine DBS check will be performed based on the needs of our

company sales of products within the VMD and Home Office. This is also in line with Good Distribution Practice.

Job Type: Full-time

Pay: 26,250.00 per year

Benefits:

Company pension
Work Location: In person