Customer Service Apprenticeship
Job Description
Opportunity information
Salary 283.13 per week
Duration 18 months
Advert closing date 31/08/2025
Description
Responsible for the day-to-day Office operation and maintaining excellent customer service standards.
Delivering good quality day-to-day customer service and assist with the operating facility of the business.
Dealing with Customers in person, via email and on the telephone.
Dealing with Cash and Card Payments.
Maintaining a Clean and Safe work environment.
Taking bookings - walk ins and over the telephone.
Ensuring all consumables (socks, wristbands) are stocked.
Knowledge of Allergens and Product Ingredients.
Liaising with other team members to assist in the smooth operation of the business.
Conducting Safety Briefings.
Knowledge of Products and availability.
Be active throughout the business hours, supporting the supervisor/manager where required to deliver the best guest experience possible and promote the Infinite Air brand.
Entry requirements
4 GCSEs at grade 3 or above, including English and maths or Functional Skills Level 1
Training to be provided
Receptionists take responsibility for their:
1. Own actions and behaviour, always ensuring professional and ethical standards.
2. Minimum operating standards being met and achieved.
3. Time keeping and Punctuality.
4. Position as role models to children and young people.
5. Development of effective and engaging relationships with colleagues and line managers.
6. Duty of care to children and young people, following the agreed safeguarding and safety procedures.
7. Attitudes towards gender, ethnicity and religion ensuring equitable and diverse practices.
8. Relationships with parents, carers and children developing positive communication and trust.
9. Ability to have a positive impact in everything they do.
Things to consider
37.5 hours
Monday - Friday
Skills required
Array
Future prospects
Level 2 in Customer Service
Durham, Durham, United Kingdom, DH1 1GG
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Job Detail
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Job IdJD3433734
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDurham, ENG, GB, United Kingdom
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EducationNot mentioned