Customer Service Assistant

Ballymena, NIR, GB, United Kingdom

Job Description

Job Summary


We are currently seeking a bright, enthusiastic, and reliable person to join our busy team in Ballymena.

This will be a full-time position with a Company that prides itself on delivering great service to our customers, and looking after their loyal, hardworking employees.

Full training and ongoing support will be provided.

No previous knowledge is required of the electrical / mechanical wholesale industry, but a keen sense to learn new things, and good time keeping is essential.

A good all-round education will be required, with proficient numeracy, and writing. Basic computing skills will be essential. A clean driving licence would be an advantage. Good time keeping essential.
Main responsibilities of the role:

Maintaining excellent working relationships with existing customers

Producing quotations and doing follow up reports.

Resolving customer delivery queries, and concerns

Build and maintain close working relationships with suppliers and customers.

Answering telephone and email enquiries

Negotiating with customers and suppliers to achieve the best price for both the company and the customer.

Responsible for own administration

Liaison with Sales Director on a continuous basis

Self-Motivation and drive

Identifying and developing improvements to your customer area

Build and maintain a close working relationship with the staff across the company.

A strong and continuous focus on business development

This is not an exhaustive list, and you are required to be flexible in your approach to carrying out your duties which may change time to time in order to reflect business need or for the company's continuous improvement

You will have a good eye for detail and be able to work on your own initiative.

For the right candidate, the future is bright - MEF are looking to start a long, and mutually beneficial relationship with the successful applicant. Salary, and benefits negotiable.

In the first instance, please email your CV and covering letter via Indeed

Job Type: Full-time

Additional pay:

Yearly bonus
Benefits:

Free parking On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Ballymena: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Retail sales: 1 year (preferred) Customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Company pension
Work Location: In person

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Job Detail

  • Job Id
    JD3766678
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ballymena, NIR, GB, United Kingdom
  • Education
    Not mentioned