Customer Service Assistant / Call Handling & Invoicing – Hertford (Greek Language Advantage) Job in Tony's Pita Ltd

Customer Service Assistant / Call Handling & Invoicing – Hertford (greek Language Advantage)

Hertford, ENG, GB, United Kingdom

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Job Description

Overview

Greek Bazaar Ltd - Hertford

Greek Bazaar Ltd is looking for a Customer Service Assistant / Call Handling & Invoicing professional to manage incoming customer calls, organise accounts, support order processing and prepare invoices within the HORECA food distribution sector.

This role is performance-based and offers strong earning potential and long-term career growth.

What We Offer

Full-time office-based position Training and onboarding Supportive and friendly working environment Long-term career opportunity in a growing company

Key Responsibilities

Answer incoming phone calls from customers Provide information about products, prices and delivery schedules Open new Business Accounts and manage customer records Prepare and process invoices Follow up on payments and order confirmations if required Support sales and logistics teams with daily coordination Respond to emails and maintain organised communication Maintain CRM / Excel files and documentation
Requirements

Experience in customer service / call handling / office administration Excellent English communication skills (spoken & written) Professional, friendly and confident on the phone Good computer skills (Excel, Email, Word, CRM systems) Organised, reliable, detail-focused Able to work under pressure and independently Greek language is an advantage (90% of products are Greek)
Job Type: Full-time

Pay: 25,000.00-32,000.00 per year

Work Location: In person

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