An exciting opportunity has arisen for a Customer Service Assistant to join our
Whitfield Service Station
This is a full-time/ part-time role with great progression opportunities. Candidates must be fully flexible in working hours and will be required to cover night shifts.
Shift Pattern - 6am - 2pm, and 2pm - 10pm
Customer Service Assistants are essential in the daily operations of our stores as they are the face of our business and because our customers are key to the success of our business, providing outstanding customer service is paramount to this role. You must have the drive, passion and a natural aptitude to deliver a fabulous customer experience every time!
Working as part of a busy team, you will be using your own initiative but also following instructions.
Main duties:
Providing excellent customer service
Have knowledge of products and services
Identify and address customer needs
Work efficiently under pressure
Upsell on products where possible
Operate the till system accurately and in accordance with training
Promote current offers in order to drive sales
Maintain stock levels across the store
Check stock for use by/sell by dates
Take delivery of fuel and stock
Inform supervisors when equipment is not working properly and when stocks are getting low
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time, Permanent
Pay: From 12.21 per hour
Benefits:
On-site parking
Work Location: In person
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