Customer Service Assistant

Kidderminster, ENG, GB, United Kingdom

Job Description

Hours



Monday to Friday 8.00am to 1.00pm (25 hours per week).

Company Overview



Sessions Meat Supplies Ltd is a leading provider in the food manufacturing industry, specializing in catering butchery and sausage production. We pride ourselves on delivering high-quality products and exceptional service to our clients.

Summary



We are seeking a Customer Service Representative to join our dynamic team at Sessions Meat Supplies Ltd. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellent service.

Responsibilities



Provide exceptional customer service via phone and email, addressing inquiries and resolving issues promptly. Assist customers with product selection, providing knowledgeable recommendations to enhance their experience. Process orders accurately and efficiently, ensuring timely delivery of products. Maintain accurate records of customer interactions and transactions through data entry. Upsell additional products when appropriate to maximize sales opportunities. Communicate effectively with team members to ensure seamless operations.

Requirements



Proven experience in a customer service role, preferably within the food industry. Strong communication skills Ability to handle multiple tasks efficiently while maintaining attention to detail. Experience with data entry and order processing systems is desirable. Excellent phone etiquette and interpersonal skills.
If you are passionate about providing outstanding customer service and want to be part of a dedicated team, we invite you to apply today at Sessions Meat Supplies Ltd!

Job Type: Part-time

Pay: 12.21 per hour

Work Location: In person

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Job Detail

  • Job Id
    JD3652437
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kidderminster, ENG, GB, United Kingdom
  • Education
    Not mentioned