Job Description

CANDIDATES MUST BE OVER 18

COMPETITIVE BONUS SYSTEM

This is a fantastic opportunity to join our team working as a Customer Service Assistant in

Royal Casino Slots

at our

Swiss Cottage

Location.

We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience. We have an outstanding pedigree of cleanliness and convenience.

We are part of a long established business that has an exciting future offering it's customers an unrivalled gaming experience. Come and be part of it!

We are a fast paced , 7 days a week - 24hrs business and as such the ideal candidate will need to be flexible and adaptable.

*40 Hours per week

Shift patterns will be varied over all opening hours
We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer focused approach and a can do attitude.

The ideal candidate will be:

Confident
Self-motivated and driven to succeed
Highly organised and able to multitask
Experienced in a customer facing role
Have basic computer skills
Well presented & Professional
You will be responsible for meeting, greeting, interacting and providing customers with an exceptional level of service. You will be on hand to help by answering questions and demonstrating new machine products and lead by example.

Following completion of training you will be:

Welcoming customers and visitors into the shop
Responsible for the store float and handling cash quickly, accurately & responsibly
Key Holding
Ensuring the company hygiene & cleanliness standards are achieved
Preparing, Serving and storing food & refreshments
Promoting products and services
Promoting machines
Providing a friendly and efficient service so as to encourage repeat business
Assist the store manager when required, to ensure that the store is performing efficiently on a day-to-day basis and the required standards are being met or surpassed
Administration tasks including personnel and legal compliance
Provide staff training and development
Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Additional pay:

Bonus scheme
Schedule:

8 hour shift Day shift Monday to Friday Night shift
Work Location: In person