Job Description

About Natoora

We are a fast-growing company with a clear mission: to revolutionise the food system.

With hubs in London, Paris, Milan, New York, Los Angeles, Melbourne and Copenhagen, we're creating access to consciously-produced and grown food at a scale unparalleled by anyone else in the industry. Since 2004, we have been building a unique supply chain that connects chefs and home cooks alike to an ever-growing community of independent growers, co-operatives and producers.

From the way food is grown, reared and produced to how it gets into kitchens, we're breaking down barriers built up by the industrial system and sparking a grassroots movement for a better future of food. This is your chance to be a part of it.

About the job

As a Customer Service Assistant you'll be a part of a dynamic, responsive team that is driving real change by being the main point of contact for our customers. We are looking for someone genuinely excited to help our chefs and work as a team. We believe human relationships are the most important part of our supply chain.

Responsibilities

? Providing excellent customer service for our key accounts

? Data analysis to help to shape our future sales strategy

? Sharing information and updating chefs on our produce

? Managing orders by telephone, email and voicemail

? Administering a very busy wholesale department

? Managing customer invoices and credit notes

? Data input

? Analysis of customers data

You

? A passion for food and the restaurants we supply

? Excellent communication skills - both written and verbal

? Ability to hit the ground running. You'll enjoy working autonomously as well as part of a tight-knit team

? Strong IT skills, with Excel experience a bonus

? Good attention to detail

? Ability to multitask in a dynamic, fast-paced environment

? Reliability and professionalism

? Ability to work to deadlines and under pressure at times

Perks

Natoora produce at a significant discount Your birthday off
Lunch Kitchen stocked by our own growers and producers Referral bonus - 250 when the referred candidate completes the probation period
Once you've hit the 6 month mark*

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Please apply with a cover letter and let us know why you want to join us!

Job Types: Full-time, Permanent

Pay: 24,420.00-45,883.34 per year

Benefits:

Casual dress Company events Discounted or free food Employee discount Health & wellbeing programme Referral programme Store discount
Ability to commute/relocate:

Discovery Place Bermondsey: reliably commute or plan to relocate before starting work (required)
Application question(s):

Will you need visa sponsorship in the future?
Experience:

customer service: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person