Customer Service Assistant

Manchester, United Kingdom

https://www.mncjobs.co.uk/company/legoland

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Job Description

What you'll bring to the team:
Are you looking for a seasonal job that's full of FUN at LEGOLAND Discovery Centre Manchester?
Who wouldn't want to work in the ultimate indoor playground - what can only be described as a giant box of LEGO?!
Working here feels pretty unique, and our Customer Service Assistants are a vital ingredient in the guest experience. That's why we're looking for people who strive for the best, are guest focused and radiate passion and enthusiasm.
You'll have the chance to get involved in a variety of areas, including:

Admissions - processing tickets, handling guest queries, and upselling extras to enhance their day
Retail & Coffee Shop - serving guests, topping up shelves, brewing tasty treats, sharing product knowledge, and making sure our shops are always bursting with LEGOtastic fun!

This is a seasonal, fixed-term position. Shifts will include weekend work with the opportunity to flex up during school holidays. A minimum of 5 guaranteed hours per week is offered, and all seasonal roles are on a flexible basis as availability of work may vary.
If you're friendly, energetic, and ready to help families have an unforgettable day, we'd love to hear from you!
Qualifications & Experience:

Experience in retail, hospitality or other customer-facing role
Friendly and hardworking with a "can do" attitude
Excellent communicator who enjoys engaging with guests of all ages
Fun, dynamic, and guest-focused personality
Enthusiastic team player who thrives in a busy environment

Benefits:

Monthly Bonus based on guest satisfaction
25% discount in our retail shops and restaurants
40% off LEGO online
Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: GBP 12.31/Hr.